You've probably heard your IT team mention VoIP (Voice Over Internet Protocol), but have you heard of IP PBX?
These and other similar acronyms are part of an essential and innovative business communication system.
If you own a business, you've done your research to find a business phone system. This article will cover everything you must need to know about IP PBX systems. You'll also discover why it's the preferred communication technology for today's businesses.
Continue reading to find out if an IP PBX is the right tool for your company.
What is IP PBX?
IP PBX is an abbreviation for "Internet Protocol Private Branch Exchange." It is a communication system that provides voice connectivity within an organization via desk phones. It handles incoming and outgoing calls across the telephone network and connects it to the public switched telephone network (PSTN).
Let's start at the beginning by going over the term's two acronyms;
IP is a protocol used to transfer data from server to server. It refers to the use of the internet as a communication channel. On the other hand, real PBX denotes an internal telephone network that can be hosted on-premises or in the cloud. To summarise, it is a telephone network that sends and receives calls over the internet.
Many PBX systems allow you to configure them using open-source tools like Linux. Furthermore, the cloud-based version enables integration with other software tools.
A traditional PBX comprises two main components: lines and stations. Lines and trunks are simply connections to the global.
How Does an IP PBX Work?
It converts analogue voice signals into digital packets. It then routes these packets to a VoIP service provider to coordinate the start and end of each call. SIP, or Session Initiation Protocol, is used by IP-based voice services. It refers to a universal protocol that serves as the standard for VoIP phone systems.
A real PBX would typically use SIP trunking to provide multiple voice channels simultaneously. The inner component of a PBX is designed to retain the normal functions of voice calls, voicemail, and caller groups. On the other hand, the outer member entails a VoIP provider providing a set of credentials for at least one SIP trunking account. Incoming calls are available for your PBX as soon as authentication is completed.
Benefits of IP PBX Systems
There are several advantages to installing an IP PBX server for your company. Here are some of the benefits of modern systems.
Maximize Cost Saving
Using an IP PBX system effectively eliminates the need to maintain dedicated phone lines. Furthermore, it combines voice and data networks into a single web, lowering local and international call costs.
IP PBX systems are less expensive to maintain than analog alternatives, and you can choose between metered and unmetered trunking services based on your needs.
2. Ease of Maintenance
Moves, additions, and changes (MAC) are challenging to implement on traditional phone systems. However, IP-based phone solutions do not necessitate hiring a costly tech expert. Furthermore, you will eliminate all the wiring and bulky equipment required for a traditional PBX to function.
Conclusion
IP PBX systems are the next step in PBX evolution. IP PBX systems offer numerous advantages to businesses looking for internal communication systems built on existing internet infrastructure. Through the TCP/IP protocol stack, IP PBX systems can provide additional audio, video, and instant messaging functionality.
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